I am frustrated by a giant, and the Bible teaches us that the best way to fight a giant isn’t to try and overpower them or to load yourself with heavy armor. It is to move swiftly and decisively and to hit them when and where they least expect it. For the biblical David his giant was Goliath and later his own ego, but for me it is Google and my own ego.
You see the trouble with Google is they like to send mixed signals. Last night I went to check our reviews to make sure I hadn’t missed replying to one and low and behold two more had gone missing. I already had five missing and this sent me over the edge.
Google gives you a simple button to hit to ask for reviews, they tell you that reviews and review velocity is one of the best ways to improve your ranking, and then when you do it they strip you of your reward and cast you out into the cold. I cannot let that stand. I immediately escalated, and this morning I woke up to a message that Google reinstated all the reviews that, “Didn’t violate their policy.” Three are still hidden. Three from real customers that as far as I know violate nothing Google states as a policy.
Now it is time to fight Google with Google, because those bunch of lollygaggers sent me emails after every review. So I am going to dig through those emails, copy and paste the still missing reviews, and directly ask the Google rep that replied to my message how those violate Googles policies while the four one star reviews I have from none customers do not.
I am deeply curious about this, but I fear in this I might turn from David to Hamlet and be the one suffering the slings and arrows, but I cannot let this act of aggression go unanswered. Those reviews really tied the room together.
David Huzzard Writes 